Job description:

• Under the direct supervision of the Chief of Social and Behavior Change (SBC), the International United Nations Volunteer (IUNV ), the role will support Somalia U-Report in achieving the three global strategic objectives of U-Report: (i) scaling, (ii) engaging, and (iii) creating impact by undertaking the following tasks:

• Ensuring that youth are meaningfully engaged through the U-Report Platform

• Utilizing the platform to integrate children and young people's voices in UNICEF's work and provide them with relevant information on key topics

• Ensuring that data and feedback gathered from U-Report polls inform both their activities and decision making within the country office and by partners

• Generating content both about U-Report and with U-Reporters

• Working with Programme Sections to develop and deploy demand-driven U-Report polls

• Supporting integration of social innovation and youth engagement approaches into traditional UNICEF work - across all country office sections - especially for adolescents and young people.

• Key activities and results for the period include, but are not limited to:

• U-Report strategy development and implementation, e.g., polls, chatbots, quizzes, etc., based on strategic priorities.

• Managing U-Report Activity Calendar (aligned with country and global advocacy dates and coordinated actions provided by U-Report colleagues from the Global Division of  Communication and Advocacy (GDCA ) Youth Engagement and the country team).

• RapidPro and messaging channel development. Maintenance of U-Report RapidPro workspace and messaging channels in coordination with SBC and Programme Sections, ensuring 24/7 availability, and signing and renewal of agreements with in-country mobile network operators (MNOs).

• Safeguarding, privacy, and data protection, i.e., ensuring adherence to principles of child/youth participation and safeguarding when assisting in the development/implementation of all campaigns, communication products, and platforms. Coordinating closely with local U-Report Ethical Focal Point, Programmes, partners, and youth. Following global guidelines on safeguarding, data protection, and privacy - including adherence to the global Privacy Policy.

• In emergencies, supporting emergency readiness by embedding U-Report within country response frameworks and enabling timely deployment.

• Youth engagement and capacity building to ensure meaningful participation of youth including, but not limited to, participation on U-Report steering committee, advocacy, activities, volunteering, and capacity building opportunities.

• Communication and advocacy, i.e., collaborating with UNICEF Somalia Sections, partners, and Global Division of Communication and Advocacy to ensure that U-Report poll results and activities are fully amplified, integrated into communication and advocacy strategies, and following U-Report brand guidelines.

• Measurement and evaluation, i.e., coordinating closely across the country office to ensure U-Report activities are aligned to measurable outcomes including Global Advocacy Priorities (GAPs) and the country's Core Specific Indicators (CSIs).

• Supporting Child Protection, Participation, and Partnerships (CPPP ) and proposal development.

• Knowledge management, i.e., ensuring timely development of U-Report Bulletin and other documentation activities.

• Coordination with U-Report global team and community, i.e., participating in global U-Report coordinated actions and community of professionals, networking with U-Report Managers in other countries, and sharing knowledge, best practices, and knowledge materials. Accessing guidance and training from U-Report Global team. Ensuring continual U-Report upskilling within personal development plan.

• Supporting other UNICEF digital platforms, i.e., coordinating with UNICEF digital platforms deployed in-country towards mutual strengthening, increasing results, and improved service delivery e.g., UNICARE.

Eligibility criteria

Age: 18 - 80

UN Organization Directory

Required experience: 3 years

Nationality: Candidate must be a national of a country other than the country of assignment.

Assignment requirements

Relevant experience:

• 5 years

Languages:

• English, Level: Fluent, Required

Required education level:

• Bachelor's degree in Statistics, Monitoring and Evaluation (M&E), Data Science, Computer Science, Information Systems, Digital Communication, or another related field relevant to U-Report and RapidPro, A postgraduate degree/qualification in a related field is an added advantage.

Competencies and values:

• ☒ Accountability

• ☒ Creativity

• ☒ Integrity

• ☒ Respect for Diversity

• ☒ Technological Awareness

• ☒ Working in Teams

Skills and experience:

• Demonstrated experience in:

• Advocacy, campaigning, and digital communication focused on young people. Specifically designing and managing digital engagement campaigns, developing interactive flows and chatbots, creating data dashboards and visualizations, analysing performance metrics, and supporting real-time reporting, communication, and evidence-based decision-making.

• Working with mobile messaging channels and products, with at least two (2) years dedicated to managing digital platforms.

• Managing RapidPro, Power BI (Business Intelligence), and social media platforms.

• At least 2 years of experience in an emergency duty station.

• Experience working with a national or international non-governmental organization (NGO), United Nations (UN ), or other multilateral organization.

• Supporting the development and implementation of youth engagement strategies, with specific, measurable, and time-bound objectives and performance indicators.

• Designing content for youth audiences and/or community moderation of youth-focused platforms.

• Knowledge of children's rights, public policy, international development, and humanitarian issues.

• Child safeguarding and ethics of working with children and youth.

• Supporting training and facilitation is an asset.

• Skills in:

• Advocacy.

• Report writing and presentation skills.

Area(s) of expertise:

• Communication, Crisis and emergency response, Information technology

  How to apply

  UNICEF Vacancy: Youth Engagement and U-Report Officer, Youth Engagement and U-Report Officer , Mogadiscio, Somalia | UNjobs